Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. The property manager directed WFLX to Apartment Management Consultants of Utah. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. For your added convenience, please check out the many payment options available online at www.fpua.com. 65-1557; and 20 of Ch. Below are a few links to frequently requested information. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. FPUA personnel may be wearing Personal Protective Equipment. 3900. There is always great music, great food, and a great time waiting for you. Wash hands often with soap and water 20 seconds or longer. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Optional- Enrollment allows customer to utilize all services offered. Pay via Auto Pay. Eligibility criteria must be met and funding is limited for this one-time assistance. Please log on to. Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Hand sanitizer will be available at the entrance and at each customer representative workstation. FPUA is proud to serve you, and we will face this challenge together. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Thank you for your patience as we continue to streamline the process. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Example: $2,400 past due balance with a $1200 deposit requirement. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. All payments made through the Kiosk are credited to your account within minutes. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Create a Website Account - Manage notification subscriptions, save form progress and more. Pay over the Phone. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. The Customer Service call center (772-466-1600, ext. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. - Manage notification subscriptions, save form progress and more. WFLX wanted to know why the accounts were past due. Kiosk Bill Payment Option is Now Available! This one-time assistance of up to $4,000 can be used for: For residents seeking assistance visitwww.recoverstlucie.orgfor additional information, eligibility criteria, and application. Please limit one person per account. If you have an online account, log in, and click on My Profile. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. The Call Center can be reached at 772-466-1600, ext. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. Customers must adhere to their established payment schedule. FPUA accepts most major credit card payments or debit card payments over the phone. Funds raised support education programs and local scholarships. Select pay by text and save a payment method. Jazz Society Fort Pierce Craft Music and Jazz On the River. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. Pay by Text. Individual reclaimed water customers will be kept up-to-date as availability changes. The quickest and easiest way to make your payment is by using our Online Billpay System. The service area is established by the Florida Public Service Commission. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. Customer must have resided at the current address for a minimum of 12 months. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. The second phase, expected to be available later this month, will include direct payments to the business community. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. That amount is billed to the Customers account for the following 12-month period. Cover your mouth and nose with a tissue when coughing or sneezing. Payments accepted 8:00 am to 4:30 pm Monday Friday. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. Electric & Gas Developer Responsibilities. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. They want a land that is slab ready. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. You can pay them directly on this website. Make sure you bring your appetite when you come to Friday Fest. This program will be available through July 24, 2020. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. - Manage notification subscriptions, save form progress and more. Click to View the Electric Service Area Map. 3900, Monday through Friday, 9:00 am-5:00 pm. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. Please call customer service at 772-466-1600, ext. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. FPUA operates separate and apart from the City of Fort Pierce. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. We encourage you to set up an online account atwww.fpua.com. Budget Billing applies to all services appearing on utility bills. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . Pay by Text. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. Mobile Payment Options, including internet and auto pay. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. If they cared about us, theyd get stuff done, the tenant said. Electric & Gas Engineering provides outdoor lighting services to the public. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. Outdoor lighting services include lighting design, electricity, and maintenance. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. Utility Service Policy; FAQs; Customer Service Forms. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). Fuel and purchased power costs are the largest single variable expense for electric utilities, and they can vary greatly on the basis of supply and demand and other factors. Powered by Invoice Cloud is a new easy way to pay your FPUA utility bill. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. 24-Hour Account Access. Customers can make payments at the 24-hour Kiosk located on the west side of the building. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! A maximum of 6 customers will be permitted inside the lobby at one time. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Online Services gives you access and its free! Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. Please call customer service at 772-466-1600, ext. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. Clean and disinfect high touch surfaces often. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. Parking Garage is open and free for your parking convenience! If you have an online account, log in and click on My Profile. 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